Hiring a virtual assistant (VA) can be a game-changer for managing your workload, but finding the right person takes a bit of effort. Here’s a simple guide to help you find a reliable and skilled VA.
1. Know What You Need
Start by figuring out exactly what you want your VA to do:
- Tasks: What specific jobs will they be responsible for (e.g., managing emails, scheduling meetings)?
- Skills: What qualifications are essential (e.g., familiarity with certain software)?
- Availability: What hours or time zones will they need to work in?
2. Look for Relevant Experience
Experience often translates to reliability:
- Past Work: Check their experience in similar roles or industries.
- References: Read reviews from past clients to understand their work ethic.
- Portfolio: For tasks that involve creativity or technical skills, see examples of their previous work.
3. Check References
Don’t skip this step:
- Reach out to their character references and their previous client’s review: Ask about their reliability, work quality, and communication skills and ask for a documented review of their client about their performance.
4. Test Their Skills
Give them a small task to see how they handle it:
- Trial Task: This will help you gauge their skill level and how well they follow instructions.
- Feedback: See how they respond to and act on your feedback.
5. Ensure Tech Competency
Make sure they’re comfortable with the technology you use:
- Equipment: Confirm they have a good internet connection and necessary tools. Ask for a screenshot of the laptop/pc specs, main network speedtest, ask for backup internet in case of emergency
- Tech Skills: Ensure they know how to use the software and tools you rely on.
6. Discuss Confidentiality
Protect your information:
- NDA: Consider having them sign a Non-Disclosure Agreement to keep your data safe.
- Security: Talk about how they handle sensitive information.
7. Set Clear Expectations
Make sure you’re on the same page from the beginning:
- Job Description: Provide a detailed description of their responsibilities and goals.
- Feedback: Explain how you’ll give feedback and review their work.
8. Review Contracts Carefully
Get the terms right:
- Details: Clearly outline the scope of work, payment terms, and deadlines.
- Termination: Include how either party can end the contract if needed.
